Euro Wood Floors

Questions:

I live in the Atlanta area and I wanted to know if I can use one of those steam cleaners advertised on TV on my wood floors?

Thank you for your inquiry. Everyone has the commercials showing a steam cleaner magically sanitizing, disinfecting, deodorizing, and cleaning a wood floor. But that doesn't mean that wood flooring manufacturers or finish manufacturers think steam cleaners are appropriate for a wood floor; in fact, some have begun to specifically mention steam cleaners in their list of don'ts. Atlanta NWFA inspectors are also starting to come across floors that appear to have been destroyed by repeated steam cleaners. Peeling finish, whitening finish and cloudy finish are just some of the side effects being reported by people looking at floors after being steamed.

One last thing, I've been using a product on my wood floor that says it is a wood polish/conditioner. NOw it seems like my floor has a sticky film all over it, and I can see footprints in it. How do I get this residue off?

Unfortunately, many consumers are bewildered to discover that, although the product they used said on the label it was for wood floors, it wasn't really recommended for wood floor finishes... and now they have a big mess on their hands. These products seem to leave a film on the floor that is very difficult to remove. Others may not leave a sticky film but may cause contamination problems down the road when the floor needs to be refinished. If you know the manufacturer of the wood floor or the finish on the floor, call and ask for their recommendation as to what to do. If you don't know, you'll need to call us or a local, Atlanta wood flooring company that can give you expert advice. In most of these cases customers end up refinishing the hardwood floors